Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Front Desk Access Control in Carmel, IN, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more.

As a Front Desk Security Professional with Allied Universal at a leading Tech/Media/Telecom location, you will be the first point of contact, welcoming visitors and assisting employees while monitoring access control and managing badge procedures. Your presence will help to deter security-related incidents and foster a welcoming environment. You will utilize your customer service skills and comfort with technology to provide a positive experience for all guests. Join our team and be a key part of creating a secure, people-first atmosphere that values innovation, reliability, and teamwork.

Position Type: Full Time

Pay Rate: $17.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist visitors, employees, and/or contractors in the front desk area of a technology, media, or telecommunications location, providing a professional and welcoming experience.
• Monitor access points and verify credentials of individuals entering or leaving the premises to help to deter unauthorized access.
• Carry out security-related procedures and follow site-specific policies to maintain order and compliance within the facility.
• Respond to incidents and critical situations in a calm, problem-solving manner, including escalating situations to the appropriate personnel when needed.
• Maintain detailed and accurate records of daily activities, visitor logs, and incident reports as required by Allied Universal and client protocols.
• Provide customer service by addressing inquiries and assisting with directions or information requests related to the location.
• Support emergency response activities by following established protocols and communicating with relevant personnel during incidents.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Comfort using a computer or tablet is preferred.
• Customer service experience is preferred.
• Experience with access control and/or badge systems is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.