Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Retail Patrol Driver in Miami, FL, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Officer with Allied Universal at a bustling retail and mall location, you will help to deter security-related incidents by conducting routine patrols and maintaining a visible presence throughout the property. Your role is essential in fostering a welcoming environment while providing outstanding customer service and clear communication. This position requires driving responsibilities as you move between areas to support our caring culture and uphold our values of agility, reliability, and integrity. Join our team and play a key part in building a secure and positive experience for everyone on site.

Position Type: Full Time

Pay Rate: $18.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and responding appropriately during emergencies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Conduct regular and random patrols throughout the retail and mall environment, including both interior and perimeter areas, to help to deter unwanted activity and promote a secure atmosphere.
• Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols to the appropriate Allied Universal personnel or client contacts.
• Assist with access control by monitoring entrances and exits, verifying credentials when required, and helping to manage visitor and contractor entry as directed by site policies.
• Provide information and assistance to visitors, tenants, and staff within the location, addressing their questions and concerns professionally.
• Support emergency response activities as needed, including guiding occupants during drills or real incidents and providing information to first responders.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A state, county, or city issued security-related license is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.