Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional Unarmed Retail Patrol Driver in West Covina, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Unarmed Officer with Allied Universal, you will help to deter security-related incidents by conducting routine patrols throughout a dynamic retail or mall location. You will remain highly visible, engage with guests and tenants, and provide exceptional customer service and communication. This is a driving post, so you will be responsible for monitoring different areas by vehicle, supporting a welcoming environment, and responding to various situations as they arise. Join a team that values reliability, innovation, and integrity, and make a positive impact every day.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies and/or emergency response activities as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner within the retail or mall environment.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and promote a secure atmosphere.
• Observe and report any irregularities, such as property damage, suspicious activity, or unauthorized persons on the premises.
• Assist with access control by monitoring entrances and exits and verifying credentials as required.
• Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding incidents, concerns, or requests.
• Support emergency response efforts by following established protocols and providing assistance as directed by site leadership or emergency personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• Experience with alarm panels is preferred.
• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• Possession of a Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.