Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Unarmed Retail Patrols in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Officer with Allied Universal, you will help to deter security-related incidents by conducting routine patrols throughout a dynamic retail location. Your visible presence and strong communication skills will contribute to a welcoming environment for visitors and staff. This is a driving post, requiring you to navigate the premises and respond promptly to situations as they arise. You will embody our values of agility, reliability, and innovation, while delivering exceptional customer service and working collaboratively with your team.

Position Type: Full Time

Pay Rate: $15.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and responding to emergency situations as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unauthorized activity and promote a secure environment.
• Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols.
• Assist with access control by monitoring entrances and exits, verifying credentials when required, and reporting any irregularities.
• Support loss prevention efforts by maintaining a visible presence and reporting any incidents of theft or property damage.
• Collaborate with store management and/or law enforcement as directed in response to incidents or emergencies.
• Complete detailed and accurate reports regarding incidents, observations, and activities during each shift.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver’s license is required in accordance with Allied Universal driver policy requirements.
• A Security Professional Guard Card is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.