Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional - Unarmed Retail Patrols in San Jose, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Patrol Unarmed Officer with Allied Universal, you will monitor and patrol designated areas within a retail and mall environment. Your presence will help to deter security-related incidents while maintaining a welcoming atmosphere for visitors and tenants. You will conduct routine patrols, remain highly visible, and provide outstanding customer service and communication. Join a team that values agility, reliability, and innovation, where your contributions support a people-first culture and integrity-driven service. This is an exciting opportunity to be part of a collaborative team dedicated to creating a secure and engaging experience for everyone at the location.

Position Type: Part Time

Pay Rate: $21.25 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, and responding to emergency situations as appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and identify potential security-related concerns.
• Monitor entrances, exits, and common areas to help to deter unauthorized access or suspicious behavior.
• Document and report any security-related incidents, hazards, or unusual occurrences according to Allied Universal protocols.
• Assist visitors and employees with directions or information as needed, maintaining a visible and approachable presence.
• Collaborate with retail management and Allied Universal team members to address security-related needs and concerns specific to the location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Ability to lift up to 20 pounds is preferred.
• Customer service experience is preferred.
• Possession of a Guard Card or License is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417