Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Unarmed Healthcare Patrols in Towson, MD, you will serve and safeguard clients in a range of industries such as Healthcare, and more.

As a Patrol Unarmed Security Professional with Allied Universal, you will play a key role in maintaining a secure environment within a healthcare setting. Your primary responsibilities will include monitoring and patrolling designated areas, remaining highly visible to help deter security-related incidents, and providing exceptional customer service to staff, patients, and visitors. You will be part of a team that values agility, reliability, and innovation, always putting people first and delivering results through teamwork and integrity. This position offers the opportunity to make a meaningful impact in a healthcare location, where your communication skills and presence will contribute to a positive and welcoming atmosphere. If you are passionate about helping others and looking for a rewarding career where you can grow and develop, we invite you to join our Allied Universal family.

Position Type: Full Time

Pay Rate: $20.40 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities within a healthcare environment.
• Respond to incidents and critical situations in a calm, problem-solving manner, supporting the healthcare location's needs.
• Conduct regular and random patrols around the facility and perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any unusual or suspicious activities, hazards, or conditions to the appropriate personnel.
• Assist visitors, patients, and staff with directions or information as needed, maintaining a professional presence.
• Support access control procedures by monitoring entrances, exits, and restricted areas as required by site policies.
• Work collaboratively with healthcare staff and/or law enforcement as situations arise.
• Complete detailed written reports and/or logs regarding incidents, observations, and activities during each shift.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Applicants must provide proof of a high school diploma or equivalent (GED).
• A minimum of 2 years of experience in a healthcare or medical-related field is required.
• Customer service experience is preferred.
• Ability to lift more than 20 pounds is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.