Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - CRE Patrol - Access Control in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate, and more.

As a Front Desk Officer with Allied Universal at a prominent commercial real estate location, you will play a pivotal role in maintaining a secure and welcoming environment for all visitors and staff. Your responsibilities will include managing visitor access, monitoring entry points, and providing courteous assistance to everyone who enters the premises. You will be the first point of contact, delivering exceptional customer service while supporting security-related protocols and procedures. By remaining alert and attentive, you will help to deter potential incidents and contribute to a positive experience for tenants and guests alike. Allied Universal values agility, reliability, and innovation, and our team-oriented culture puts people first. Join us and make a meaningful impact by acting with integrity and providing vital front desk support in a dynamic commercial setting.

Position Type: Full Time

Pay Rate: $20.81 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist employees, visitors, and guests in a professional and courteous manner at the front desk of a commercial real estate location.
• Monitor access control systems and verify identification to help to deter unauthorized entry.
• Follow site-specific policies and procedures related to front desk operations and security-related matters.
• Respond to incidents and critical situations in a calm, problem-solving manner, escalating issues as appropriate.
• Maintain accurate records of visitor check-ins and check-outs, and/or incident reports as required by site procedures.
• Communicate clearly with property management, Allied Universal supervisors, and emergency personnel when necessary.
• Provide customer service by addressing inquiries and/or concerns from building occupants and visitors.
• Support emergency response activities as directed by site guidelines and Allied Universal protocols.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Comfortable using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.