Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer Front Desk Patrol in Bothell, WA, you will serve and safeguard clients in a range of industries.

As a Front Desk Security Professional with Allied Universal, you will be the first point of contact for visitors and employees at a dynamic location. Your primary responsibilities will include monitoring access, verifying credentials, and providing a welcoming and professional presence. You will help to deter security-related incidents by remaining attentive and responsive, while delivering exceptional customer service. This role requires strong communication skills and the ability to use computers or tablets to manage access control systems. You will be part of a team that values agility, reliability, and innovation, and you will have the opportunity to contribute to a caring culture that puts people first. If you are ready to make a positive impact through teamwork and integrity, this is the perfect opportunity to grow your career with Allied Universal.

Position Type: Full Time

Pay Rate: $22.60 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access points, greet and assist individuals entering the location, and verify identification as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, visitor logs, and incident reports.
• Support emergency response activities as appropriate, including coordinating with local authorities and Allied Universal management as needed.
• Communicate professionally with clients, visitors, and Allied Universal team members to address inquiries and/or concerns.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• Experience with access control or badge systems is preferred.
• Ability to lift more than 20 pounds is preferred.
• Comfortable using a computer or tablet is preferred.
• CPR and first aid certification is preferred.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.