Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional- Dispatch Telecom Full Time in Dallas, TX, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more.

As a Dispatch Officer within the dynamic tech, media, and telecom environment, you will play a critical role in supporting security-related operations at the location. Your responsibilities will include monitoring and coordinating communications, responding promptly to incidents, and dispatching security personnel as needed. You will help to deter security-related incidents by maintaining a strong presence and leveraging your experience in access control and customer service to support a seamless flow of information. By remaining attentive to all activities and fostering clear communication, you will contribute to a welcoming and secure environment for all staff and visitors. At Allied Universal, we value agility, reliability, and innovation, and we are committed to putting people first through teamwork and integrity. Join us to make a meaningful impact while advancing your career in a fast-paced, technology-driven setting.

Position Type: Full Time

Pay Rate: $21.16 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service by executing security-related procedures and adhering to site-specific policies, including emergency response activities as needed.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining professionalism at all times.
• Monitor, receive, and dispatch communications related to security-related incidents and activities within the location.
• Coordinate with on-site personnel and external resources to relay accurate information and support timely responses.
• Document and report incidents, observations, and dispatch activities according to established protocols.
• Utilize communication systems and technology to manage and track security-related events and personnel movements.
• Assist in helping to deter unauthorized activities by maintaining a visible and alert presence through monitoring and communication.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• CPR certification is preferred.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.