Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Front Desk in Phoenix, AZ, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more.

As a Front Desk Security Professional with Allied Universal at a prominent aerospace and defense location, you will be the first point of contact for employees, visitors, and guests. Your role is crucial in helping to deter security-related incidents by managing access control, verifying credentials, and providing a welcoming presence. You will monitor alarm panels, respond to inquiries, and maintain detailed records of all activities at the front desk. This position offers the opportunity to deliver exceptional customer service while upholding high standards of professionalism and integrity. Allied Universal values agility, reliability, and teamwork, and you will be part of a caring culture that puts people first. Join us to play a key role in supporting a secure and positive environment at a dynamic and innovative site.

Position Type: Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to all visitors, employees, and contractors by following security-related procedures and site-specific policies at the front desk.
• Monitor access control at the main entrance, verifying identification and credentials as required by location protocols.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established emergency response procedures.
• Maintain detailed and accurate logs of all front desk activities, including visitor check-ins and security-related incidents.
• Assist with the coordination of deliveries, contractors, and guests, ensuring adherence to security-related requirements for entry.
• Communicate professionally and courteously with all individuals, providing information and guidance as needed.
• Support the overall security-related operations of the location by promptly reporting concerns or suspicious activities to the appropriate personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Customer service experience is preferred.
• A valid Guard Card or license is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.