Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Professional Hotel Access Control in Los Angeles, CA, you will serve and safeguard clients in a range of industries such as Hotels & Resorts, and more.

As a Front Desk Security Officer with Allied Universal at a prestigious hotel location, you will play a pivotal role in creating a welcoming and secure environment for guests, staff, and visitors. Your primary responsibilities will involve monitoring entry points, managing access control, verifying credentials, and responding to inquiries with professionalism and courtesy. You will be the first point of contact, providing exceptional customer service while helping to deter security-related incidents through your presence and attention to detail. This position is ideal for individuals who thrive in a hospitality setting and are passionate about delivering excellent service while maintaining a secure atmosphere. At Allied Universal, we value agility, reliability, and innovation, and our team members are committed to acting with integrity and putting people first every day.

Position Type: Full Time

Pay Rate: $20.85 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet guests, visitors, and staff in a professional and courteous manner at the front desk of the hotel and/or resort location.
• Monitor access to the premises by verifying identification, issuing visitor passes, and logging visitor information as required by site-specific policies.
• Assist with security-related procedures at the front desk, including monitoring surveillance systems and reporting any suspicious activity or incidents.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established emergency response protocols.
• Communicate clearly with hotel and/or resort staff, guests, and Allied Universal management regarding security-related matters and incidents.
• Provide customer service by answering questions, giving directions, and offering assistance as needed while maintaining a security-related presence at the front desk.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Loss prevention experience is preferred.
• A state, county, or city issued security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.