Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer – Shopping Center - Morning Shift in Austin, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls, and more.

As a Patrol Officer with Allied Universal, you will play a key role in fostering a secure environment at a bustling retail location. Your primary responsibility will be to conduct regular patrols throughout the premises, remaining highly visible to help to deter security-related incidents and provide a reassuring presence for employees and visitors alike. This position is primarily driving-based, so a valid driver's license is required as you traverse the property to monitor for any unusual activity. You will also deliver exceptional customer service, responding to inquiries and assisting individuals as needed, all while upholding the core Allied Universal values of agility, reliability, and innovation. Our team-oriented culture puts people first and emphasizes integrity in every interaction. If you are passionate about making a positive impact and thrive in a dynamic retail environment, this is an exciting opportunity to join a company that values your dedication and commitment.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies, as well as responding to emergency situations when appropriate.
• Respond to incidents and critical situations in a calm and problem-solving manner, maintaining professionalism at all times.
• Conduct regular and random patrols throughout the retail location and its perimeter to help to deter unwanted activity and observe for any irregularities.
• Monitor entrances, exits, and high-traffic areas within the retail environment to help to deter theft and/or other undesirable behavior.
• Document and report any security-related incidents or concerns in accordance with Allied Universal and site policies.
• Communicate and collaborate with team members and site personnel to support a secure and welcoming environment for all patrons.
• Assist with access control and/or crowd management as needed, following the guidelines provided for the retail location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver’s license is required for positions that involve driving, in accordance with Allied Universal Driver Policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.