Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

As a Security Officer - Front Desk - Full Time in Hialeah, FL, you will serve and safeguard clients in a range of industries such as Aero/Defense, and more.

As a Front Desk Security Professional at a leading aerospace and defense location, you will play a key role in helping to create a welcoming and secure environment for all visitors, employees, and contractors. Your primary responsibilities will include monitoring access points, verifying credentials, managing visitor logs, and responding to security-related incidents or inquiries with professionalism and care. You will be the first point of contact, providing exceptional customer service while upholding Allied Universal’s values of teamwork, integrity, and innovation. Your presence at the front desk helps to deter unauthorized access and contributes to a positive experience for everyone who enters the facility. Join a team that is agile, reliable, and committed to putting people first, where your contributions are valued and make a difference every day.

Position Type: Full Time

Pay Rate: $15.51 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist employees, visitors, and/or contractors in a professional manner at the front desk of an aerospace and defense location.
• Monitor access control systems and verify identification to help to deter unauthorized entry into the facility.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal procedures and site-specific policies.
• Maintain accurate logs and documentation of visitor and contractor activity as required by site protocols.
• Communicate promptly and clearly with site personnel, management, and emergency responders as needed.
• Support security-related procedures and protocols specific to aerospace and defense environments, including following confidentiality and access guidelines.
• Provide customer service by answering questions and assisting with directions or information requests related to the facility.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.
• Alarm panel experience is preferred.
• Access control and/or badge experience is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.