Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk CRE in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more .

Join Allied Universal as a Front Desk Security Professional, where you will be the first point of contact at a bustling commercial real estate location. In this engaging role, you will help to deter security-related incidents by maintaining a professional presence at the front desk, greeting and assisting visitors, and providing exceptional customer service. You will be responsible for monitoring access, verifying credentials, and responding to inquiries with a helpful and courteous attitude. By utilizing your communication skills and attention to detail, you will play a vital role in supporting a welcoming and secure environment for tenants, guests, and staff. Allied Universal values teamwork, reliability, and putting people first, offering you the opportunity to thrive in a caring and innovative company culture. If you enjoy interacting with people, are comfortable with technology, and are committed to making a positive impact every day, this is an excellent opportunity to grow your career with Allied Universal.

Position Type: Full Time

Pay Rate: $15.71 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, visitors, and tenants at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and/or credentials as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
• Maintain a visible presence at the front desk to help to deter unauthorized entry and/or suspicious activity.
• Assist with visitor management, including logging visitors and issuing badges as needed.
• Communicate professionally with building management, tenants, and/or visitors to address inquiries or concerns.
• Follow emergency response protocols as directed by Allied Universal and site-specific guidelines.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Ability to speak, read, and write fluent Spanish is required.
• A state, county, or city issued security license is preferred.
• Comfortable using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.