Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Healthcare Desk Patrol in Basking Ridge, NJ, you will serve and safeguard clients in a range of industries such as Healthcare and more .

As a valued member of Allied Universal, you will serve in a front desk role at a healthcare location, where you will be the first point of contact for visitors, staff, and patients. Your responsibilities will include managing access control, verifying credentials, and providing a welcoming environment while addressing security-related concerns. You will help to deter unwanted incidents through your presence and professionalism, and you will utilize computer or tablet systems to support your duties. This position emphasizes exceptional customer service and strong communication skills as you assist with inquiries and direct individuals throughout the facility. At Allied Universal, we foster a caring and people-first culture, encouraging teamwork and integrity as we deliver reliable and innovative solutions in every aspect of our work. If you are looking to make a positive impact in a healthcare setting and enjoy engaging with people, this opportunity is for you.

Position Type: Full Time

Pay Rate: $19.52 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet visitors, employees, and/or patients in a professional and courteous manner, providing assistance as needed while maintaining a welcoming atmosphere at the front desk.
• Monitor and authorize entrance and departure of individuals to help to deter unauthorized access to the healthcare location.
• Follow site-specific security-related procedures and policies, including checking identification and logging visitors as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following Allied Universal protocols.
• Communicate and coordinate with on-site staff and Allied Universal management regarding security-related matters or emergencies.
• Maintain accurate records and logs related to visitor management, incidents, and other front desk activities.
• Provide customer service by addressing inquiries and assisting with directions or information relevant to the healthcare location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Experience with access control and/or badge systems is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.