Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Retail Desk Patrol in Philadelphia, PA, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Front Desk Security Professional with Allied Universal at a bustling retail location, you will be the first point of contact for visitors, guests, and tenants, helping to create a positive and welcoming atmosphere. Your primary responsibilities will include monitoring access points, verifying credentials, and responding promptly to inquiries or security-related incidents. By maintaining a visible presence at the front desk, you will help to deter unwanted activity and provide exceptional customer service, assisting with directions and information as needed. You will work as part of a supportive team that values integrity, reliability, and innovation, all while putting people first. Join us and be part of a company that is committed to delivering excellence through teamwork and a caring culture.

Position Type: Full Time

Pay Rate: $18.20 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the location, verifying credentials and assisting with visitor management.
• Respond to incidents and critical situations in a calm, problem-solving manner while stationed at the front desk.
• Communicate with property management, tenants, and/or guests to address inquiries or concerns as needed.
• Maintain detailed and accurate records of security-related activities, incidents, and visitor logs.
• Support emergency response activities according to established protocols when appropriate.
• Help to deter disruptive behavior and unauthorized access through professional presence and adherence to procedures.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must be at least 21 years of age.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.