Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Mall Patrol in San Jose, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Security Professional with Allied Universal, you will play a key role in helping to create a secure and welcoming atmosphere at a retail and mall location. Your primary responsibilities will include conducting regular patrols throughout the property, maintaining a visible presence to help to deter security-related incidents, and providing exceptional customer service to visitors, tenants, and staff. You will be a critical point of contact for those in need of assistance, and your strong communication skills will help to foster positive interactions. This position requires a valid driver's license, as you may be responsible for driving as part of your patrol duties. At Allied Universal, we value teamwork, reliability, and integrity, and we are committed to supporting our employees in a caring and innovative environment. If you are passionate about making a difference and enjoy working in a dynamic retail setting, we invite you to join our team.

Position Type: Full Time

Pay Rate: $21.25 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at retail and mall locations.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Conduct regular and random patrols throughout the retail and mall property, including the perimeter, to help to deter unwanted activity and identify potential concerns.
• Observe and report any unusual activity or security-related incidents to the appropriate personnel.
• Support emergency response activities as needed, maintaining clear communication with Allied Universal and site management.
• Assist with access control and monitor entry and exit points within the location.
• Offer guidance and assistance to visitors, tenants, and staff as needed while maintaining a professional presence.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Ability to lift up to 20 pounds is preferred.
• Possession of a valid Guard Card or license is preferred.
• Customer service experience is preferred.
• A valid driver’s license in the state where the job is located is required and must meet Allied Universal driver policy requirements for driving positions only.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. PPO14417