Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Retail Site Patrol - Full Time in Aiea, HI, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer with Allied Universal at a bustling retail or mall location, you will play a key role in helping to deter security-related incidents and supporting a welcoming environment for all visitors and staff. Your responsibilities will include conducting regular patrols throughout the property, maintaining a visible presence to help discourage unwanted activity, and responding promptly to situations as they arise. This role requires driving, so a valid driver's license is necessary. You will also be expected to provide outstanding customer service, using your communication skills to assist patrons and address their concerns. At Allied Universal, we value teamwork, integrity, and a people-first approach, empowering you to make a positive impact every day while developing your professional skills in a dynamic setting.

Position Type: Full Time

Pay Rate: $22.50 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service by carrying out security-related procedures and following site-specific policies at the location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following Allied Universal protocols.
• Conduct regular and random patrols throughout the retail or mall property and its perimeter to help to deter unwanted activity.
• Monitor entrances, exits, and common areas to observe for unusual or suspicious behavior and report findings as required.
• Assist visitors, tenants, and/or employees with directions, information, and general inquiries while maintaining a professional presence.
• Support emergency response activities when appropriate, coordinating with local authorities and Allied Universal management as directed.
• Document incidents, observations, and actions taken during patrols and report them according to Allied Universal procedures.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• A valid driver’s license is required for driving positions and must meet Allied Universal Driver Policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.