Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Dispatch Patrol in Roanoke, VA, you will serve and safeguard clients in a range of industries such as Education and more .

As a Dispatch Officer with Allied Universal at an educational location, you will play a key role in maintaining a secure environment for students, faculty, and visitors. Your responsibilities will include monitoring and coordinating security-related communications, responding promptly to incidents, and dispatching appropriate personnel as needed. You will help to deter unwanted activity by maintaining a visible and professional presence, while providing outstanding customer service and clear communication to all individuals on site. By embracing Allied Universal's values of teamwork, integrity, and a caring culture, you will contribute to a collaborative atmosphere and help create a welcoming environment where people feel supported. This position offers the opportunity to make a meaningful impact within a dynamic educational setting while growing your security-related skills with an innovative and reliable company.

Position Type: Full Time

Pay Rate: $19.50 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and operate communication systems to dispatch security-related personnel and resources as needed throughout the location.
• Receive and document calls for service, incidents, and emergencies, relaying critical information to appropriate Allied Universal personnel.
• Maintain detailed logs and records of all dispatch activities, incidents, and relevant communications.
• Coordinate with on-site security-related staff to help to deter unauthorized activity and support a secure environment within the educational location.
• Respond to incidents and critical situations in a calm, problem-solving manner, following site-specific protocols and procedures.
• Provide customer service by assisting students, staff, and visitors with inquiries and security-related concerns.
• Communicate clearly and professionally with Allied Universal team members and location stakeholders to support daily operations and/or emergency response.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.