Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Utilities Desk Patrol in San Ramon, CA, you will serve and safeguard clients in a range of industries such as Utilities and more .

As a Front Desk Security Officer with Allied Universal at a leading utility location, you will play a pivotal role in helping to create a secure and welcoming environment. Your primary responsibilities will include greeting and assisting visitors, managing access control, and responding to security-related inquiries with professionalism and courtesy. By remaining visible at the front desk, you help to deter security-related incidents and provide exceptional customer service to all guests and employees. You will be the first point of contact, representing Allied Universal’s values of agility, reliability, and innovation while fostering a people-first atmosphere. Teamwork, integrity, and a caring approach are essential as you support the daily operations and contribute to a positive experience for everyone who enters the facility. If you are looking for a dynamic role where you can make a difference and be part of a supportive team, this opportunity is for you.

Position Type: Full Time

Pay Rate: $22.90 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet visitors and employees in a professional manner, assisting with access and/or providing directions as appropriate.
• Monitor access points and verify credentials of individuals entering the location to help to deter unauthorized entry.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established procedures.
• Document and report security-related incidents, observations, and/or unusual activity according to site-specific policies.
• Assist with emergency response activities as directed, including communicating with appropriate personnel and following established protocols.
• Provide customer service by addressing inquiries and/or concerns from visitors, employees, and contractors in a courteous manner.
• Follow all site-specific policies and procedures related to security-related operations and access control at the front desk.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.

PPO #14417