Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk - Full Time in Detroit, MI, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more .

As a Front Desk Security Professional with Allied Universal at a prominent commercial real estate location, you will be the first point of contact for tenants, visitors, and guests. Your role will focus on monitoring access, verifying credentials, and providing a welcoming experience while helping to deter security-related incidents through your presence and attentive communication. You will play a key part in maintaining a professional environment, responding to inquiries, and supporting building operations with exceptional customer service. This post requires a valid driver's license and may involve driving responsibilities as part of the daily duties. If you are passionate about people-first values, thrive in a dynamic environment, and are committed to teamwork and integrity, we invite you to join our innovative and reliable team at Allied Universal.

Position Type: Full Time

Pay Rate: $17.65 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet visitors and tenants in a professional manner and provide assistance as needed at the front desk of the location.
• Monitor access to the building by verifying identification and/or visitor credentials according to site-specific policies.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established procedures.
• Communicate with building management and Allied Universal supervisors regarding security-related matters as required.
• Maintain accurate records of daily activities, including visitor logs and incident reports, in accordance with site requirements.
• Provide customer service by addressing inquiries and assisting with directions or information related to the location.
• Support emergency response activities by following protocols and coordinating with appropriate personnel when necessary.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Access control and/or badge experience is preferred.
• A valid driver’s license is required for driving positions and must meet Allied Universal Driver Policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.