Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Financial Site - Front Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Financial Institutions and more .

As a Front Desk Security Officer with Allied Universal at a prominent financial institution, you will be the first point of contact for visitors and staff, helping to create a welcoming and secure environment. Your primary focus will be on monitoring access, verifying credentials, and providing exceptional customer service while maintaining a professional presence at the front desk. You will play a key role in helping to deter security-related incidents through your attentiveness and communication skills. This position requires a valid driver's license as part of Allied Universal's driver policy requirements. Join a team that values agility, reliability, and innovation, and be part of a caring culture where people come first and integrity guides every action.

Position Type: Full Time

Pay Rate: $17.17 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and site-specific policies at the front desk of a financial institution location.
• Monitor access to the facility, verifying credentials and assisting with visitor management in accordance with established guidelines.
• Respond to incidents and critical situations in a calm, problem-solving manner, including initiating appropriate emergency response activities when necessary.
• Maintain a visible presence at the front desk to help to deter unauthorized access and/or disruptive behavior.
• Communicate clearly and professionally with clients, visitors, and Allied Universal team members regarding security-related matters and site policies.
• Document and report security-related incidents, observations, and activities as required by site procedures.
• Support the implementation of security-related protocols specific to the financial institution environment.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• A valid driver’s license is required for positions that involve driving responsibilities.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.