Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk Patrol in Indianapolis, IN, you will serve and safeguard clients in a range of industries such as Financial Institutions and more .

As a Front Desk Security Professional with Allied Universal at a financial institution location, you will be the first point of contact for visitors, employees, and guests. Your primary responsibilities will include monitoring entry and exit points, verifying credentials, and providing a welcoming and professional presence. You will help to deter security-related incidents by maintaining a visible presence and upholding access control protocols. Exceptional customer service and strong communication skills are essential, as you will handle inquiries and assist individuals with their needs. This position requires driving responsibilities, so a valid driver's license is necessary. Join Allied Universal and experience a culture that values agility, reliability, innovation, and teamwork, all while putting people first and acting with integrity.

Position Type: Full Time

Pay Rate: $23.48 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors at the front desk by following security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises to help to deter unauthorized entry.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Maintain a visible presence at the front desk to help to deter potential security-related concerns within the financial institution environment.
• Document and report all security-related activities, incidents, and irregularities according to Allied Universal and client policies.
• Communicate professionally with visitors, employees, and contractors, providing assistance and information as needed.
• Operate security-related equipment and technology, such as access control systems and visitor management software, as required by the site.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• CPR certification is preferred.
• A valid driver’s license is required for driving positions only and must meet Allied Universal Driver Policy requirements.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.