Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer -Healthcare Center - Multiple Shifts in Walnut Creek, CA, you will serve and safeguard clients in a range of industries such as Healthcare and more .

As a Dispatch Officer with Allied Universal, you will play a crucial role in supporting healthcare operations by monitoring and coordinating security-related activities throughout the location. Your responsibilities will include maintaining communication with onsite teams, responding promptly to incidents, and assisting in managing emergency situations. You will help to deter unwanted incidents by staying alert and providing a reassuring presence, while also delivering exceptional customer service to staff, patients, and visitors. This role requires comfort with technology as you will utilize computers or tablets to document events and communicate vital information. Allied Universal values agility, reliability, and innovation, and we foster a caring culture that puts people first. If you thrive in a fast-paced healthcare environment and are committed to teamwork and integrity, this is the perfect opportunity to make a meaningful impact.

Position Type: Full Time

Pay Rate: $26.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and operate communication systems to receive and dispatch calls for service within the healthcare location.
• Coordinate responses to incidents and critical situations in a calm, problem-solving manner, relaying information to appropriate personnel as needed.
• Maintain accurate logs and records of all calls, incidents, and security-related activities.
• Provide customer service by assisting staff, visitors, and patients with security-related inquiries and information.
• Collaborate with on-site Allied Universal staff to communicate updates and support emergency response activities.
• Follow site-specific policies, procedures, and post orders relevant to the healthcare environment.
• Assist with access control by monitoring entry points and authorizing personnel or visitor movement as directed.
• Report observed irregularities and/or suspicious activities to management and/or local authorities as required.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Applicants must be comfortable receiving required hospital vaccinations.
• Applicants must be able to physically restrain individuals in a hospital setting as needed.
• Comfortable using a computer or tablet is preferred.
• CPR and/or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.