Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Retail Patrol Roving in New York, NY, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer with Allied Universal at a leading retail location, you will have the opportunity to support a secure and welcoming environment for shoppers and staff. Your responsibilities will include regularly patrolling the premises, remaining highly visible throughout the location, and helping to deter security-related incidents through your presence and attentive observation. You will also be a key point of contact, providing outstanding customer service and clear communication to everyone you encounter. This role is ideal for individuals who are passionate about delivering a positive experience while maintaining a professional approach to security-related matters. At Allied Universal, we value teamwork, innovation, and integrity, and we are committed to putting people first through our caring culture. Join us to make a meaningful impact and grow your career in a dynamic retail setting.

Position Type: Full Time

Pay Rate: $19.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, following site-specific policies, and participating in emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm and problem-solving manner, supporting the overall security-related needs of the location.
• Conduct regular and random patrols throughout the retail environment and its perimeter to help to deter unwanted activity and identify potential issues.
• Observe and report any unusual activity or security-related concerns to the appropriate personnel.
• Assist with access control by monitoring entrances and exits to help to deter unauthorized entry.
• Work collaboratively with store staff and the public to promote a positive environment while maintaining security-related awareness.
• Complete detailed and accurate reports regarding incidents, observations, and daily activities as required by Allied Universal and site protocols.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Loss prevention experience is preferred.
• Experience with access control and/or badge systems is preferred.
• A state, county, or city issued security license is preferred.
• Customer service experience is preferred.
• A valid guard card or security license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.