Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - GSOC Operator in Tempe, AZ, you will serve and safeguard clients in a range of industries such as Financial Institutions and more .

As a Dispatch Officer with Allied Universal at a prominent financial institution, you will play a key role in supporting security-related operations by monitoring activity, coordinating responses, and communicating with on-site teams. Your responsibilities include maintaining constant awareness of the location, relaying critical information, and helping to deter incidents through prompt and professional communication. This position is ideal for individuals who excel in fast-paced environments, enjoy working with technology, and are committed to providing outstanding customer service. At Allied Universal, we value agility, reliability, and innovation, and our caring culture puts people first. Join a team that thrives on teamwork and integrity while making a meaningful impact in a dynamic financial setting.

Position Type: Full Time

Pay Rate: $23.50 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and manage communications between personnel and locations, responding promptly to calls for assistance or reports of incidents within a financial institution environment.
• Dispatch security-related personnel and resources as needed to various areas based on protocols and site-specific requirements.
• Maintain detailed logs and records of all incoming and outgoing communications, incidents, and activities.
• Assist in coordinating emergency response activities and/or procedures as required, following established protocols.
• Provide customer service by addressing inquiries and requests in a professional and courteous manner.
• Support the implementation of site-specific policies and procedures related to security-related operations.
• Collaborate with on-site personnel to help to deter unauthorized activities and/or access within the location.
• Remain alert and attentive to radio and/or phone communications to facilitate a prompt response to any situation.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.