Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Dispatch Desk in Wilmington, DE, you will serve and safeguard clients in a range of industries such as Chemical/Petrochemical and more .

Join a leading team where flexibility meets opportunity. As a Part-Time Security Officer, you’ll use our exclusive Claim a Shift platform to view and Pick up open shifts based on your availability—giving you the freedom to build a schedule that works for you, while gaining valuable site experience across various industries. Whether you're looking to supplement your income or take the first step toward a full-time role, this position offers unmatched access to hands-on experience and growth opportunities. As a Dispatch Officer with Allied Universal at a chemical and petrochemical location, you will play a crucial role in maintaining a secure environment by coordinating responses and supporting operational needs. Your primary responsibilities will include monitoring communications, dispatching security-related personnel, and providing clear and timely information to both team members and site visitors. You will help to deter incidents through your attention to detail and prompt response to various situations, all while demonstrating exceptional customer service and communication skills. This position offers the opportunity to work in a dynamic setting where reliability, agility, and innovation are valued, and where teamwork and integrity are at the core of everything we do. If you are passionate about making a difference and thrive in fast-paced environments, this role is an excellent opportunity to grow with Allied Universal.

Position Type: Part Time

Pay Rate: $27.04 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and operate communication equipment to coordinate responses to incidents and requests for assistance within the chemical and petrochemical location.
• Document and maintain detailed logs of all incoming and outgoing communications, incidents, and activities as required by site-specific policies.
• Assist in managing emergency response activities by dispatching appropriate personnel and resources as situations arise.
• Provide customer service by responding to inquiries and relaying information to clients, visitors, and Allied Universal staff.
• Help to deter unauthorized activities by maintaining constant awareness of site operations through surveillance systems and communication channels.
• Support Allied Universal and client site personnel by relaying critical information in a calm, problem-solving manner during routine operations and critical situations.
• Follow all site-specific procedures and protocols related to security-related operations and emergency response within the location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience, or at least 1 year of law enforcement experience, or at least 2 years of security supervisor or manager experience, or at least 3 years of security-related experience.
• Must be at least 21 years of age.
• Comfortable using a computer or tablet is preferred.
• Access control and badge experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.