Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer Desk Access Control in MIDLAND, NC, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial and more .

As a Front Desk Security Professional at a leading manufacturing and industrial location, you will play a critical role in creating a welcoming and secure environment for all visitors and employees. Your primary responsibilities will include managing access control, verifying credentials, and providing exceptional customer service while maintaining a visible and approachable presence. You will be the first point of contact, assisting with inquiries and responding to security-related situations as they arise. This position requires a high level of professionalism and communication, as you will interact with a diverse group of individuals throughout your shift. As this is a driving post, a valid driver's license in the job state is required. At Allied Universal, we value agility, reliability, and innovation, fostering a caring culture where teamwork and integrity drive everything we do. Join us to be part of a team that puts people first and delivers outstanding service every day.

Position Type: Full Time

Pay Rate: $19.16 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, visitors, and employees at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the facility, verify identification, and assist with visitor management processes.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed logs and reports of daily activities and any security-related incidents.
• Assist with emergency response activities as required, including communicating with appropriate personnel and following emergency procedures.
• Communicate professionally with staff, visitors, and contractors to address inquiries or concerns related to access and security-related matters.
• Support Allied Universal and client management in maintaining a secure environment at the location by being attentive to unusual activity and reporting observations.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Access control and badge experience is preferred.
• CPR certification is preferred.
• Customer service experience is preferred.
• Alarm panel experience is preferred.
• A valid driver's license in the job state is required for driving positions.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.