Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Retail Site Patrol in Irving, TX, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer with Allied Universal, you will play an essential role in maintaining a secure environment within a high-end retail location. Your responsibilities include conducting regular patrols throughout the premises, remaining visible to help to deter potential security-related incidents, and responding promptly to any situations that may arise. You will also be expected to provide exceptional customer service, assisting visitors and staff with professionalism and courtesy. By embodying our values of agility, reliability, and innovation, you will contribute to a welcoming atmosphere where people feel cared for and supported. Teamwork and integrity are at the heart of everything we do, and you will be a key part of our commitment to putting people first while delivering outstanding service.

Position Type: Full Time

Pay Rate: $17.98 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide excellent customer service to clients and visitors by following security-related procedures and site-specific policies.
• Respond to incidents and critical situations in a calm and problem-solving manner, following established protocols.
• Conduct regular and random unarmed patrols throughout the retail location and its perimeter to help to deter unauthorized activity and identify potential concerns.
• Monitor entrances, exits, and common areas to help to deter theft, vandalism, and other unwanted activity.
• Communicate clearly and professionally with clients, visitors, and Allied Universal management regarding security-related matters.
• Assist with access control and/or crowd management as needed during peak shopping periods or special events.
• Complete detailed and accurate reports of security-related incidents, observations, and activities during each shift.
• Support emergency response activities as required, including coordination with local law enforcement or emergency personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.