Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk Tech in San Jose, CA, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom and more .

As a Front Desk Security Officer with Allied Universal at a leading technology-focused location, you will serve as the first point of contact for visitors, guests, and employees. Your primary responsibilities will include monitoring access, verifying credentials, and providing exceptional customer service while maintaining a professional and approachable presence. You will help to deter security-related incidents by remaining alert and attentive to all activities at the front desk, responding promptly to inquiries, and communicating clearly with individuals entering the premises. This role is ideal for those who enjoy interacting with people and thrive in dynamic, fast-paced environments where strong communication and customer service skills are valued. Join a team that values agility, reliability, and innovation, and be part of a culture that puts people first and always acts with integrity.

Position Type: Full Time

Pay Rate: $27.19 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist visitors, employees, and vendors at the front desk, maintaining a professional and welcoming atmosphere.
• Monitor access to the location by verifying identification and managing visitor logs according to site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.
• Communicate promptly with Allied Universal management and/or site contacts regarding unusual occurrences or security-related concerns.
• Support security-related procedures for the location, including access control and emergency response activities as directed.
• Maintain accurate records and documentation of daily activities, incidents, and/or visitor interactions.
• Provide customer service to all individuals entering the location, addressing questions or concerns and offering guidance as needed.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• CPR and First Aid certification is preferred.
• A valid Guard Card or license is preferred.
• Experience in customer service is preferred.
• Comfort with using a computer or tablet is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.