Company Overview:

Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer a comprehensive benefits package that may include medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, and other perks, depending on the position and eligibility.

Job Description:

As a Security Officer - Shopping Center - Afternoon Shift in Foothill Ranch, CA, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a valued team member with Allied Universal, you will play a key role in maintaining a secure environment at a dynamic retail and mall location. In this primarily patrol-focused, unarmed role, you will conduct regular patrols throughout the premises, remaining visible to help deter security-related incidents and provide assistance to visitors and tenants. Your exceptional customer service skills and strong communication will be essential as you respond to various situations and interact with the public. This post also involves driving responsibilities, so you will be tasked with operating company vehicles as you monitor the area and support the overall security-related operations. Allied Universal is committed to delivering through teamwork, acting with integrity, and putting people first in every interaction. Join us and contribute to a caring, reliable, and innovative environment where your role makes a real difference every day.

Position Type: Full Time

Pay Rate: $18.50 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service by following security-related procedures and site-specific policies, as well as responding to emergencies when appropriate.
• Conduct regular and random patrols inside the retail location and around its perimeter to help to deter unauthorized activity and identify potential issues.
• Respond to incidents and critical situations in a calm, problem-solving manner to support a secure environment for visitors, tenants, and staff.
• Observe and report any unusual activity, property damage, or maintenance needs encountered during patrols.
• Assist visitors and tenants with directions and general inquiries, maintaining a professional presence at all times.
• Collaborate with local law enforcement or emergency responders as needed based on incidents at the location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• A valid driver’s license is required and must meet Allied Universal Driver Policy requirements.
• Ability to lift up to 20 pounds is preferred.
• Possess a high school diploma or equivalent.
• Be at least 18 years of age for unarmed roles; 21 years of age for armed roles.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.