Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Unarmed Security Officer - Front Desk in Montgomery, AL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more .

As a Front Desk Security Professional with Allied Universal at a prominent commercial real estate location, you will be the first point of contact for visitors, tenants, and staff. Your primary responsibilities will include monitoring access, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. You will play a key role in maintaining a secure environment by managing visitor logs, responding to inquiries, and supporting building operations with professionalism and courtesy. This position offers the opportunity to showcase your customer service skills and attention to detail in a dynamic, people-focused setting. At Allied Universal, we value teamwork, integrity, and a caring culture that puts people first, making this an ideal role for those who are passionate about service and security-related work.

Position Type: Full Time

Pay Rate: $15.91 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, visitor logs, and incident reports as required.
• Assist with emergency response activities when appropriate, coordinating with Allied Universal management and local authorities as needed.
• Communicate professionally with tenants, guests, and staff to address inquiries and provide information about building procedures.
• Help to deter unauthorized access and/or suspicious activity through attentive presence and observation at the front desk.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must be at least 21 years of age.
• Access control and badge experience is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.