Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk Access in Palo Alto, CA, you will serve and safeguard clients in a range of industries.

As a Front Desk Security Professional with Allied Universal, you will be the first point of contact for visitors and employees at the assigned location. Your primary responsibilities will include monitoring access, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. You will utilize computer or tablet systems to manage visitor logs and respond to inquiries, all while delivering outstanding customer service. This role is ideal for individuals who enjoy interacting with people and thrive in a dynamic environment where communication and professionalism are key. At Allied Universal, we value teamwork, integrity, and a people-first approach, empowering you to make a positive impact every day.

Position Type: Full Time

Pay Rate: $23.95 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining a professional presence at the front desk.
• Monitor access to the location, verifying identification and/or credentials as required by site-specific policies.
• Assist with visitor management, including logging guests and providing directions or information as needed.
• Communicate and collaborate with Allied Universal team members and site personnel to help to deter unauthorized activity and support a secure environment.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Possession of a valid Guard Card is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Experience with access control or badge systems is preferred.
• Experience with alarm panels is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.