Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer Dispatch Patrol in Richmond, VA, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more .

As a Dispatch Officer with Allied Universal at a commercial real estate location, you will play a key role in maintaining a secure environment by monitoring and coordinating security-related activities from a central command post. Your responsibilities will include managing communications, responding to incidents, and dispatching security personnel as needed. You will help to deter security-related incidents by maintaining a strong presence and providing clear, professional communication with both team members and visitors. This position offers the opportunity to work in a dynamic environment where your attention to detail and commitment to customer service will be highly valued. At Allied Universal, we pride ourselves on our agile, reliable, and innovative approach, always putting people first and acting with integrity. Join our team and contribute to a culture built on teamwork and care.

Position Type: Full Time

Pay Rate: $25.85 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and coordinate communications for the location, dispatching security-related personnel as needed to respond to incidents and requests.
• Provide customer service by following security-related procedures and site-specific policies, including emergency response activities when appropriate.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining clear communication with all involved parties.
• Maintain detailed logs and records of all dispatch activities, incidents, and communications for the location.
• Collaborate with on-site personnel to help to deter unauthorized activity and support a secure environment within the commercial real estate setting.
• Assist with regular and random patrol coordination around the business and perimeter by communicating with mobile personnel and relaying pertinent information.
• Remain alert to any unusual activity or situations and promptly communicate relevant information to the appropriate personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.