Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Now Hiring: Account Manager – Security Operations

Full-Time | $77,105.60 / year | Monee, IL

Take the lead in one of the most critical roles in the security industry. Allied Universal® is hiring a Security Account Manager to oversee daily operations and lead a team of security professionals at one of our high-profile client locations in Monee, Illinois, 60449.

This is more than a job—it’s your opportunity to make a lasting impact. You’ll be the go-to person for client satisfaction, team development, and ensuring a safe, secure environment. If you’re a natural leader who thrives in fast-paced environments and wants to be part of something bigger—this is your next step.

Why You’ll Love This Role:

• Lead with Purpose: Drive performance and safety across your assigned site

• Career Advancement: Grow your leadership career with a global security leader

• Team Impact: Build and manage a reliable, professional security team

• Client-Focused: Be the key contact for a valued client relationship

• Cutting-Edge Tools: Use AI-powered scheduling tools and modern tech to optimize operations

What You’ll Do:

• Manage Security Operations: Coordinate shift scheduling to meet client contract hours and reduce unbilled OT

• Lead and Support Teams: Hire, train, and coach officers and supervisors while managing payroll and team performance

• Client Partnership: Build strong, responsive relationships with clients to ensure their security needs are met

• Crisis Response: Step in confidently to handle escalations and security incidents

• Ensure Compliance: Maintain safety standards, training records, and inventory of uniforms and equipment

What You’ll Need:

• Valid Driver’s License (must meet Allied Universal driver policy)

• Strong leadership, communication, and decision-making skills

• Experience managing teams or operations in a security, military, or customer service setting is a plus

Why Allied Universal?

• Global Leader: Join a team recognized worldwide for excellence in safety and service

• People-First Culture: Supportive management and mission-driven work

• Career Path: Opportunities for growth and professional development

Ready to lead with purpose? Apply now and take charge of safety, service, and success.

QUALIFICATIONS (MUST HAVE):

• High school diploma or equivalent
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment
• Valid driver’s license if driving a company vehicle, or personal vehicle while conducting business
• Minimum of two (2) years of experience in business operations, security management, or supervising teams in a fast-paced environment
• Must have 2 or more years of security experience.
• Experience in leading, developing, and retaining a dynamic team while building positive client relationships
• Knowledge of emergency preparedness, physical security protocols, risk assessments, and law enforcement coordination
• Proven ability to evaluate situations, make sound independent decisions, and resolve conflicts in an efficient manner
• Proficiency in web-based applications and computer systems, including Microsoft Office
• Ability to communicate effectively with clients and employees while managing multiple projects and driving operational excellence
• Financial acumen; able to manage staffing levels while minimizing non-billed overtime and managing turnover costs; planning and organizing skills to control costs related to inventory (uniforms, equipment, etc.)

PREFERRED QUALIFICATIONS (NICE TO HAVE):

• College degree in Business Administration or a law enforcement-related field
• Law enforcement, military, and/or contract or proprietary security services, or facility management experience
• American Society of Industrial Security (ASIS), International Certified Protection Professional (CPP) certification
• Previous payroll, billing, or scheduling experience
• Aptitude with security systems: CCTV, access control, and badge administration
• Graduate of certified public safety academy (e.g., Law Enforcement, Firefighter/Paramedic, Corrections Officer)

BENEFITS:

• Medical, dental, vision, basic life, AD&D, and disability insurance
• Enrollment in our company’s 401(k)plan, subject to eligibility requirements
• Eight paid holidays annually, five sick days, and four personal days
• Vacation time offered at an accrual rate of 3.08 hours biweekly. Unused vacation is only paid out where required by law.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.