Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Dispatch Patrol in Louisville, KY, you will serve and safeguard clients in a range of industries such as Manufacturing & Industrial and more .

As a Dispatch Officer with Allied Universal at a leading manufacturing and industrial location, you will play a key role in maintaining a secure environment by monitoring access points, managing alarm panels, and coordinating responses to security-related incidents. Your responsibilities will include conducting routine patrols, remaining visible to help deter unwanted activity, and providing outstanding customer service to all personnel and visitors. You will utilize computer or tablet systems to document incidents and communicate with team members, supporting a collaborative and agile work environment. This position is ideal for individuals who are reliable, innovative, and committed to putting people first while acting with integrity. Join our team and contribute to a culture that values teamwork and continuous improvement in a dynamic industrial setting.

Position Type: Full Time

Pay Rate: $20.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Monitor and coordinate communications for security-related incidents and activities within the manufacturing and industrial location.
• Dispatch security personnel to respond to incidents, alarms, and requests for assistance as needed.
• Maintain detailed logs and records of all calls, incidents, and dispatch activities.
• Provide customer service by following site-specific policies and procedures, and assist visitors or employees as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Communicate clearly and professionally with on-site personnel, emergency responders, and Allied Universal management.
• Support regular and random patrols by coordinating with field personnel and monitoring their status.
• Assist in emergency response activities by relaying information and coordinating resources as directed.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• CPR certification is preferred.
• Experience with access control or badge systems is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Experience with alarm panels is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.