Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk Patrol in Miami, FL, you will serve and safeguard clients in a range of industries such as Commercial Real Estate and more .

As a Front Desk Security Professional with Allied Universal at a commercial real estate location, you will be the first point of contact for visitors, tenants, and staff, creating a welcoming and professional atmosphere. Your primary responsibilities will include monitoring access to the building, verifying credentials, and assisting guests with inquiries, all while maintaining a visible presence to help to deter security-related incidents. You will utilize computer or tablet systems to log visitor information and communicate with building management as needed. This role is ideal for individuals who excel in customer service, enjoy interacting with people, and are comfortable using technology. At Allied Universal, we value teamwork, integrity, and a people-first approach, providing you with the support and resources to thrive in your role and make a positive impact every day.

Position Type: Full Time

Pay Rate: $15.71 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, visitors, and tenants at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials of individuals entering the premises.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, visitor logs, and incident reports as required by site procedures.
• Communicate professionally with building management, tenants, and Allied Universal management regarding security-related matters.
• Assist with emergency response activities at the front desk, including alerting appropriate personnel and coordinating with first responders when necessary.
• Support a welcoming environment while helping to deter unauthorized access and/or suspicious activity at the location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Applicants must be at least 21 years of age.
• Applicants must provide proof of a high school diploma or equivalent (GED).
• A state, county, or city issued security license is preferred.
• Applicants should be comfortable using a computer or tablet, this is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.