Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Healthcare Desk in Atlanta, GA, you will serve and safeguard clients in a range of industries such as Healthcare and more .

As a Front Desk Security Professional with Allied Universal at a healthcare location, you will be the first point of contact for visitors, staff, and patients, helping to create a welcoming and secure environment. Your primary responsibilities will include monitoring access points, verifying credentials, and assisting with visitor management to help deter unauthorized entry and security-related incidents. You will utilize computer or tablet systems to manage access control and may interact with alarm panels as part of your daily duties. Exceptional customer service and communication skills are essential, as you will provide assistance and information to those entering the facility. At Allied Universal, we value teamwork, integrity, and a people-first approach, empowering you to make a positive impact every day while supporting a caring and reliable culture. If you are passionate about helping others and thrive in a dynamic healthcare setting, this is an exciting opportunity to join our innovative team.

Position Type: Full Time

Pay Rate: $18.75 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, visitors, and staff at the front desk by carrying out security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Maintain detailed and accurate records of daily activities, incidents, and/or unusual occurrences.
• Assist with emergency response activities as appropriate, including communication with emergency personnel and Allied Universal management.
• Support a welcoming environment while helping to deter unauthorized access and/or disruptive behavior at the front desk area.
• Communicate professionally with clients, visitors, and staff, addressing inquiries and providing information as needed.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Comfortable using a computer or tablet is preferred.
• Customer service experience is preferred.
• Access control or badge experience is preferred.
• Alarm panel experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 plus years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.