Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk - Full Time in Wayne, NJ, you will serve and safeguard clients in a range of industries such as Education and more .

As a Front Desk Security Officer with Allied Universal at an educational location, you will be the first point of contact for students, staff, and visitors, helping to create a welcoming and secure environment. Your primary responsibilities will include monitoring access, verifying credentials, and providing exceptional customer service while maintaining a visible presence at the front desk. You will use your communication skills to assist with inquiries and help to deter security-related incidents through your attentiveness and professionalism. This role is ideal for individuals who enjoy interacting with people and are comfortable using computers or tablets. At Allied Universal, we value teamwork, integrity, and a people-first approach, making this an excellent opportunity to grow your career in a supportive and innovative environment.

Position Type: Full Time

Pay Rate: $19.12 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients, visitors, and staff at the front desk by following security-related procedures and site-specific policies.
• Monitor access to the location, verifying identification and credentials as required.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols.
• Assist with visitor management, including logging guests and issuing visitor passes as needed.
• Communicate professionally with students, faculty, staff, and visitors to address inquiries and provide information about the location.
• Support emergency response activities when appropriate, including alerting appropriate personnel and following emergency procedures.
• Maintain a visible presence at the front desk to help to deter unauthorized access and/or disruptive behavior.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 1 year of security-related experience.
• Must be at least 21 years of age.
• Access control and/or badge experience is preferred.
• Customer service experience is preferred.
• Comfortable using a computer or tablet is preferred.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.