Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Biotechnology Site in Redwood City, CA, you will serve and safeguard clients in a range of industries.

As a Front Desk Security Professional with Allied Universal, you will be the first point of contact for visitors and employees at a dynamic location. Your primary responsibilities will include monitoring access, verifying credentials, and providing a welcoming presence while helping to deter security-related incidents. You will utilize your customer service skills to assist guests and respond to inquiries, while also remaining alert to any unusual activity. This role requires comfort with using computers or tablets to document incidents and manage visitor logs. By embodying Allied Universal’s values of agility, reliability, and innovation, you will contribute to a positive environment where people come first. If you are passionate about delivering outstanding service and working as part of a dedicated team, this opportunity is an excellent way to make a meaningful impact.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities at the front desk location.
• Respond to incidents and critical situations in a calm, problem-solving manner, maintaining a professional presence at the front desk.
• Monitor access to the location, verify identification, and assist with visitor management to help to deter unauthorized entry.
• Communicate and collaborate with Allied Universal team members and client representatives to address security-related concerns and/or requests.
• Maintain accurate records and logs of daily activities, incidents, and/or unusual occurrences as required by site-specific policies.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• At least 1 year of security-related experience is required.
• Experience providing customer service is preferred.
• Experience using a computer or tablet is preferred.
• Experience with alarm panels is preferred.
• A valid Guard Card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.