Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Residential Desk in Sleepy Hollow, NY, you will serve and safeguard clients in a range of industries such as Residential and more .

As a Front Desk Security Officer with Allied Universal at a residential location, you will be the first point of contact for residents and visitors, providing a welcoming and professional presence. Your primary responsibilities will include monitoring access, verifying credentials, and assisting with inquiries, all while maintaining a visible presence to help to deter security-related incidents. You will play a key role in fostering a positive environment by delivering exceptional customer service and clear communication. At Allied Universal, we value agility, reliability, and innovation, and our team-oriented culture puts people first. If you are passionate about making a difference and thrive in a people-focused setting, this opportunity offers a rewarding way to contribute to a secure and supportive community.

Position Type: Full Time

Pay Rate: $18.66 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to residents, guests, and visitors by carrying out security-related procedures and site-specific policies at the front desk.
• Monitor access to the residential location, verifying identification and maintaining visitor logs as required.
• Respond to incidents and critical situations at the front desk in a calm, problem-solving manner.
• Communicate professionally with residents, guests, and staff to address inquiries and provide assistance as needed.
• Assist with emergency response activities according to site protocols and Allied Universal guidelines.
• Maintain a visible presence at the front desk to help to deter unauthorized access and/or suspicious activity.
• Document and report security-related incidents, unusual observations, and maintenance needs to the appropriate personnel.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• A valid guard card or license is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.