Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Front Desk in Sunnyvale, CA, you will serve and safeguard clients in a range of industries such as Financial Institutions and more .

As a Front Desk Security Professional with Allied Universal at a financial institution location, you will be the first point of contact for visitors, clients, and employees. Your primary responsibilities will include monitoring access, verifying credentials, and providing a welcoming presence while assisting with security-related inquiries. You will help to deter unwanted incidents by maintaining a visible and approachable demeanor, and your strong customer service skills will be essential in creating a positive experience for everyone entering the facility. This role is ideal for individuals who are comfortable using computers or tablets and who value teamwork, integrity, and a people-first approach. Join Allied Universal and be part of a company that is agile, reliable, and innovative, where your contributions make a difference every day.

Position Type: Full Time

Pay Rate: $25.00 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Greet and assist visitors, clients, and employees at the front desk, providing a professional and welcoming presence.
• Monitor access to the location, verifying identification and credentials as required by site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established procedures.
• Maintain detailed and accurate records of daily activities, visitor logs, and any security-related incidents.
• Communicate promptly with Allied Universal management and client representatives regarding any unusual activity or concerns.
• Support emergency response activities as needed, following site-specific protocols for financial institutions.
• Provide customer service by addressing inquiries and offering assistance while upholding security-related procedures.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Customer service experience is preferred.
• Being comfortable using a computer or tablet is preferred.
• A valid guard card or license is preferred.
• CPR certification is preferred.
• A valid driver’s license is required in the job state for driving positions only.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.