Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Retail Unarmed Patrol in Auburn Hills, MI, you will serve and safeguard clients in a range of industries such as Retail/Malls and more .

As a Patrol Unarmed Officer with Allied Universal, you will play a key role in maintaining a welcoming and secure environment at a dynamic retail and entertainment location. Your responsibilities will include conducting regular patrols throughout the property, remaining highly visible to help to deter security-related incidents, and providing outstanding customer service to guests and staff. You will be a point of contact for visitors, responding to inquiries and assisting with any security-related concerns that may arise. This position values your ability to communicate clearly and act with professionalism at all times. At Allied Universal, we pride ourselves on being agile, reliable, and innovative, always putting people first and working together as a team with integrity. If you are passionate about making a positive impact and thrive in a fast-paced environment, this opportunity is for you.

Position Type: Full Time

Pay Rate: $21.65 / Hour

Job Schedule:

What You’ll Do:

• Use our proprietary scheduling platform to claim open shifts at client sites
• Support operations across a range of environments including commercial real estate, healthcare, and education
• Receive site-specific training and guidance from experienced teams
• Deliver consistent, professional security presence and customer service
• Be ready to fill in at short notice when urgent needs arise

Responsibilities:

• Provide customer service to clients and guests by carrying out security-related procedures, site-specific policies, and when appropriate, emergency response activities.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Conduct regular and random patrols throughout the retail or mall location and its perimeter to help to deter unwanted activity and provide a visible Allied Universal presence.
• Observe and report any suspicious activity, hazards, or maintenance issues encountered during patrols.
• Assist with access control and monitor entry and exit points as required by site procedures.
• Communicate clearly and professionally with clients, guests, and Allied Universal management regarding incidents or concerns.
• Support emergency response efforts and follow established protocols for the location.

What We’re Looking For:

• Availability across various days and shifts
• Reliability and ability to adapt to different post assignments
• A desire to gain broad experience and grow within the company
• Interest in transitioning into full-time roles when available

Minimum Requirements:

• Must have at least 2 years of security-related experience.
• Must provide proof of a high school diploma or GED as required by the client.
• Must be at least 21 years of age.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.
• Possess a high school diploma or equivalent.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.

Why Join Us:

• Flexible Scheduling: Choose from a variety of open shifts that align with your availability and lifestyle.
• Career Growth: Clear path to full-time roles and ongoing advancement through paid training programs.
• Smart Tools: Access exclusive technology for real-time shift visibility and claiming.
• Full-Time Benefits: Health insurance, 401(k) plans, and a comprehensive benefits package for full-time employees.
• Employee Perks: Enjoy discounts at restaurants, entertainment venues, and more through our perks program.

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.