Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Professional - Front Desk Patrol in San Antonio, TX, you will serve and safeguard clients in a range of industries such as Residential and more .

As a Front Desk professional in a residential location, you will be responsible for monitoring access points, assisting residents and visitors, and providing a welcoming presence. Your role involves remaining visible at the front desk to help to deter security-related incidents and responding promptly to inquiries or concerns. You will deliver exceptional customer service and clear communication, reflecting our values of teamwork, integrity, and a people-first approach. Your presence helps create a secure and comfortable environment for all residents and guests.

Position Type: Full Time

Pay Rate: $16.50 / Hour

Job Schedule:

Responsibilities:

• Provide customer service to residents and guests by carrying out security-related procedures and site-specific policies at the front desk.
• Respond to incidents and critical situations in a calm, problem-solving manner, following established protocols for residential locations.
• Monitor access to the building, verifying the identity of visitors and assisting with entry procedures as needed.
• Maintain detailed logs of daily activities, incidents, and any unusual occurrences at the front desk.
• Assist with emergency response activities when appropriate, coordinating with property management and emergency services as required.
• Communicate professionally with residents, guests, and staff to address inquiries and provide information about building policies and procedures.

Minimum Requirements:

• Experience with access control or badge systems is preferred.
• Texas Security Professional Guard Card is preferred.
• A valid guard card or license is preferred.
• CPR or First Aid certification is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.