Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse, and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental, and vision coverage, life insurance, retirement plans, employee assistance programs, company discounts, perks, and more for most full-time positions!

As a Security Officer - Front Desk in Redwood City, CA, you will serve and safeguard clients in a range of industries.

As a Front Desk security professional, you will be stationed at the main entry point, greeting visitors and assisting with access control to help to deter security-related incidents. Your responsibilities include monitoring entry and exit activity, responding to inquiries, and providing exceptional customer service. You will remain visible at the front desk, supporting a welcoming environment while upholding the company's values of teamwork, integrity, and putting people first. This role is based in an uncategorized location and focuses on communication and a caring approach to all guests and staff.

Position Type: Full Time

Pay Rate: $22.00 / Hour

Job Schedule:

Responsibilities:

• Provide customer service to clients and visitors by carrying out security-related procedures and following site-specific policies.
• Respond to incidents and critical situations in a calm, problem-solving manner.
• Monitor access to the location, greeting and assisting guests, and verifying credentials as needed.
• Maintain detailed logs and reports of daily activities and any incidents that occur at the front desk.
• Communicate with management and other team members regarding any unusual activity or concerns at the location.
• Assist with emergency response activities when appropriate, following established protocols.

Minimum Requirements:

• At least 1 year of security-related experience is required.
• A state, county, or city issued security-related license is preferred.
• CPR and First Aid certification is preferred.
• Experience with alarm panels is preferred.
• Customer service experience is preferred.
• Be at least 18 years of age for unarmed roles; 21 or older for armed roles.
• Possess a high school diploma or equivalent, or 5 years of verifiable experience.
• As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.
• Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.
• As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.
• Licensing requirements are subject to state and or local laws and regulations and may be required prior to employment.
• A valid driver’s license will be required for driving positions only.
• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

Perks and Benefits:

• Health insurance and 401k plans for full-time positions
• Schedules that fit with your personal life goals
• Ongoing paid training programs and career growth opportunities
• Employee discounts through our perks program to your favorite restaurants, entertainment venues, and much more...

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Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status, or any other basis protected by law. For more information: www.aus.com.

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.