Allied Universal Services is seeking the position of a Security Site Supervisor.
The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.
Unlock Your Potential: Explore a Career in Security Excellence!
Are you a team player, open minded, possess GREAT attention to detail, willing to work weekends?
Can you sit, stand &/or walk for long periods of time; in any/all possible elements?
*Seeking FULL-TIME, DAY-SHIFT Security Officer in Malvern, PA*
- Primarily 1st shift but requires weekend / overnight visits 2-3 times per month.
Monday through Friday, Weekdays Schedule!
$26.00 An Hour Starting Pay!
- ATTENDANCE IS A MUST
Want to know what we offer?
- We offer attractive Weekly Pay
- Excellent Career Advancement Opportunities!
- Professional Development Training Provided at No Cost!
- Paid Orientation, Medical, Dental, Vision and 401k for Full-Time!
- Uniforms and Equipment Provided at No Cost!
ESSENTIAL JOB DUTIES AND RESPONSIBILITIES: Those duties necessary to meet the minimum requirements of the position. Other duties may be assigned:
- Responsible for visiting post locations on a regular basis (specific schedule is TBD) to monitor the performance of on-duty Security Professionals, address daily operations issues, communicate policy changes or company information, adjust staffing schedules as needed, and make post inspections to ensure professional image (including the hygiene and uniform appropriateness of officers) and quality standards are being maintained. Post inspections also include checking that Post Orders and all other post and training information is being properly maintained and updated, and that the Post is being properly maintained, cleaned and organized.
- Responsible for conducting on-the-job training, in coordination with AUS Management and Vanguard requirements of new employees assigned to post, or when changes to post orders are made. This may include orientation to the post, review of post orders, routine responsibilities, and how to respond to emergency situations or specific client needs.
- Identify any personnel problems occurring at posts, such as payroll issues, employee relations complaints or other concerns, and forward any such issues to Account Manager, Assistant Account Manager, and/or Regional Human Resource team. May be responsible for writing a report of the situation or assisting with an investigation, as directed by the above parties.
- Responsible for administering counseling or disciplinary actions initiated by themselves or at the specific direction of Site Account Management team.
- Distribute information to posts as directed by Account Management, which may include communicating such information to Security Professionals at posts and/or obtaining signed acknowledgements or other documents, and returning such documents to site Account Management.
- Respond to client or site emergencies as they arise, including ensuring appropriate communication to site Account Management.
- In the event of an abandoned or open post, Field Supervisor is responsible for identifying available personnel to fill the post as quickly as possible with qualified personnel; however, Field Supervisor may be required to “stand post” on an as needed basis for an undefined period of time, based on business needs. This may include long-term assignments to specific posts or various posts, as the need arises. Field Supervisor is responsible for maintaining all current required licenses and ensuring a working knowledge of all posts.
- Other duties and tasks as assigned.
QUALIFICATIONS: To perform this job successfully, the individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skills, and/or experience required. Reasonable accommodation may be made to enable individuals with disabilities to perform the essential functions.
- Minimum high school diploma or equivalent required. Some college education in criminal justice or related field a plus.
- Minimum 1 – 3 years of professional-level work experience required. Prior experience in the security industry, law enforcement, military and/or customer service highly desired.
- As a condition of employment, employee must successfully complete a background investigation (as allowed and in accordance with federal and state laws as may be in force at the time the incumbent is hired) and a post-offer/pre-employment drug/alcohol test. Additionally, as a condition of continued employment, employee must maintain current active status of any required guard license at all times, and must carry the license at all times while on duty.
- Ability to maintain a reliable means to be contacted (home phone, cell phone, etc.) for assignments or changes to schedule.
- Ability to write effective and concise reports in neat, legible handwriting is required. Working knowledge of personal computers and Microsoft Office software a considerable plus.
- This position requires excellent attendance and punctuality. Incumbents must commit to being on time, must be able to work in a very independent environment, and ensure all directions and instructions from the Account Management office are followed consistently and thoroughly (such as delivery of items to posts, training of officers at posts, standing post as needed, etc.).
- Demonstrated ability to be very customer service oriented, with the ability to professionally interact with all levels of individuals in a courteous manner, and to de-escalate situations before they become hostile or unpleasant.
- Demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Energetic and focused personality with a demonstrated ability to take initiative, successfully handle and prioritize multiple competing assignments and effectively manage deadlines.
- Must be highly proficient and fully functional in all Microsoft Office applications and able to effectively utilize all available office management technology.
- Professional, articulate and able to use good independent judgment and discretion. Must have proven ability to maintain correspondence, discussions and materials in strictest confidence. Must be able to work overtime as needed.
- Current state driver’s license, clean driving record (no points in prior 3 years), minimum level of insurance as required by Company policy, and ability to safely operate a vehicle required.
- Professional, articulate and able to use good independent judgment and discretion.
- Outstanding verbal and written communication skills required. Ability to successfully interact at all levels of the organization, including with clients, while functioning as a team player required.
PHYSICAL/MENTAL REQUIREMENTS AND WORKING ENVIRONMENT:
- While performing the duties of this job, the employee is regularly required to use both hands, is frequently required to stand, sit, stoop, talk and hear (communicate verbally in person and via regular telephone equipment), and must be able to read computer screens, correspondence and reports in English.
- The employee must constantly walk, stand, reach with both hands and arms, and must be able to drive a vehicle. The employee may occasionally lift and/or move up to 25 pounds. May be required to climb stairs on an intermittent basis different post locations.
- The job is generally performed in an office setting; however, during post visits the employee may be subject to adverse conditions such as rain, cold or heat for short periods of time.