Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. We offer comprehensive benefits for most full-time positions, including medical, dental, and vision coverage, life insurance, a retirement plan, employee assistance programs, company discounts, perks, and more.

Allied Universal® is hiring a Physical Security Systems Engineer to support all physical security systems, including access control, CCTV operations, and dedicated alarm systems on a global scale. This role requires technical expertise, strong communication skills, and the ability to work both independently and collaboratively. The engineer will also serve as the point of contact for training users to operate the access control, CCTV, and alarm systems. Additionally, the position involves supporting the Security System team for a high-profile customer, assisting with security programs and troubleshooting globally, and working closely with Site Managers.

Shift: Full Time, Monday - Friday, 8:00am - 5:00pm 

Key Responsibilities

Technical & Operational Support:

• Monitor system health and identify issues.
• Coordinate hardware and software changes with vendors and internal teams.
• Maintain documentation for procedures, equipment, and inventory.
• Manage security equipment and new system deployments.
• Support and troubleshoot system outages.
• Perform system health checks, programming, and integrations.
• Research and recommend new technologies.
• Ensure compliance with security policies and best practices.

Project Management & System Integration:

• Plan and oversee security system projects.
• Track project progress and provide status updates.
• Review architectural, electrical, and mechanical drawings.
• Collaborate with IT and facility management teams.
• Design, program, integrate, and troubleshoot security systems.

Training & Compliance:

• Develop and conduct training programs for end-users and support teams.
• Provide mentorship and training to team members.
• Perform audits, manage data, and generate performance reports.
• Stay updated with the latest security technologies and trends.

Qualifications & Experience:

Education & Experience:

• Associate’s degree in Security Administration or IT, or relevant experience.
• Experience with security systems management.
• Knowledge of databases and Windows-based systems.
• Security/IT certifications and project management experience.

Technical Skills:

• Expertise in security systems (Access Control, CCTV, PSIM).
• Experience with hosted security solutions.
• Proficiency in Microsoft Office Suite.
• Understanding of network technology.
• Experience with building monitoring systems.

Soft Skills & Competencies:

• Strong leadership and team management abilities.
• Excellent communication and interpersonal skills.
• Flexibility for international business hours.
• Strong analytical and problem-solving skills.
• Ability to work independently and manage multiple projects.
• Attention to detail and documentation skills.
• Customer service orientation and cultural awareness.

Additional Information:

• On-call availability for critical issues.
• Experience in a structured, process-driven environment.
• Flexible hours and overtime as needed.
• Coordinate radio and repeater maintenance.
• Understand technical drawings.
• Apply company’s CORE values.

Pay Range: $50.00 - $65.00 / hour

PPO # 14417

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.