Allied Universal®, North America’s leading security and facility services company, provides rewarding careers that give you a sense of purpose. While working in a dynamic, diverse and inclusive workplace, you will be part of a team that fuels a culture that will reflect in our communities and customers we serve. We offer medical, dental and vision coverage, life insurance, retirement plan, employee assistance programs, company discounts, perks and more for most full-time positions!

Pay Rate: $38.00 / Hour

Location: Dual Campus Support (Foster City/Hayward)

Schedule: 40Hr work week supporting site security operations, Morning Shifts (Schedule based on discussion), Monday through Friday

Requirements: 5+ years of experience with progressive program management or supervisory roles and experience in security operations, ideally on a corporate, military/government security team.

Perks: Benefits Package

Allied Universal Services is searching for a Security Site Supervisor to support dual sites (Foster City / Hayward). Campus security operations are in support of a Global Biotechnology company. The Site Supervisor will oversee physical security and access control system operations. The ideal candidate will be well-versed in guard services and related operations. The role will require successfully managing day-to-day security staffing; key customer onsite and offsite security engagement & event support; incident management; and administrative oversight for security guards staffing, scheduling, training, and supervision of approximately 10 officers.

Key functions of the Site Supervisor:

1. Serves as a key point of client contact to ensure the delivery of high-quality security services.

2. Supports security operational planning, risk assessments; reviews and updates operational & special event post orders to meet associated security requirements.

3. Coordinates with client security management, and participates in the selection, orientation, training, development, and retention of high caliber contracted staff assigned; acts to ensure that each staff member is treated with dignity and respect; plans, assigns, and directs work; coaches’ the contractor employees and carries out disciplinary actions, as necessary.

4. Within scope of client contract and assigned duties, ensures the serviceability of security equipment and supplies; maintains and submits payroll records and other associate and business information.

5. Prepares and coordinates staffing schedule; acts to ensure that scheduling is handled effectively to meet client requirements while controlling labor costs; reviews Security Officer site reports to verify post orders and client directives have been satisfactorily followed.

7. Manages and triages security incident reporting and response to resolution.

Allied Universal Services is seeking the position of a Security Site Supervisor.

The Security Site Supervisor will supervise and coordinate the delivery of quality services to an assigned customer. The Security Site Supervisor will act as a liaison between customers, Operation Managers and security officers. They will supervise site staff and provide coaching, recognition and discipline within approved empowerment range.

QUALIFICATIONS/REQUIREMENTS:

• Be at least 21 years of age with high school diploma or equivalent
• Possess effective written and oral communication and interpersonal skills with ability to deal with all levels of personnel and the general public in a professional and effective manner

• Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.

• As a condition of employment, employee must successfully complete a background investigation and a drug screen in accordance with all federal, state, and local laws
• Display exceptional customer service and communication skills
• Have intermediate computer skills to operate innovative, wireless technology at client specific sites
• Ability to handle crisis situations at the client site, calmly and efficiently
• Capably utilize scheduling and billing software to produce reports (such as Scheduling Activity, Training Detail reports, etc.) that require interpretation and action for effective business management
• Enforce Contract Standards
• Administers site safety programs outlining site-specific hazards for security officers including vehicle / driving safety as appropriate to corporate procedures
• Prepared to participate in unemployment hearings
• Enforces Allied Universal’s policies as outlined in the handbooks and executive memos
• Able to:
  • Work in various environments such as cold weather, rain/snow or heat
  • Occasionally lift or carry up to 40 pounds
  • Climb stairs, ramps, or ladders occasionally during shift
  • Stand or walk on various surfaces for long periods of time

Allied Universal® is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com

If you have any questions regarding Equal Employment Opportunity, Affirmative Action, Diversity and Inclusion, have difficulty using the online system and require an alternate method to apply, or require an accommodation at any time during the recruitment and/or employment process, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices.